FAQs

We hope you enjoyed your stay with Get Better Getaways and we are so grateful if you leave us a review. We value returning guests so please keep a lookout for a return visitors voucher.

If you experience any issues during your stay, please contact us in the first instance and we will always do our best to resolve any issue asap. We welcome your feedback to enhance guest experiences. We appreciate you privately sharing comments, suggestions, or issues you encounter with us during your stay to allow us to help give you the best possible experience.

Yes, all of our accommodations have their own hot tub.

Yes, all towels and linen are provided. The accommodations should have everything you need for a great getaway.

If you are within the cancellation period, please contact the channel that you booked on to cancel. If you booked directly from our website, please request cancellation by replying to your confirmation email.

Generally we have a 30 day prior to arrival cancellation policy, offering a full refund if cancelled 30 days prior to arrival. Our Christmas bookings at Clauchrie Cottage have a 60 day cancellation policy.

Yes, you will get sent a message 2 days prior to your arrival that contains a list of add ons including our celebration packages.

You will get sent a message 2 days prior to your arrival that contains a list of add ons including early check in or late check out. This is subject to availability.

Please contact us by replying to your confirmation email. We will do our best to assist you.

Yes, all of our properties are pet friendly. We charge a small fee per stay. The price is dependent on the accommodation you have booked (£13 for cabins, £20 for larger houses).